Cancellation Policy

We understand that sometimes schedule adjustments are necessary. We request that you reschedule or cancel your reserved services with at least 24 hours notice.

 
Cancellations and “no show” appointments cost our talented staff money. After 2 no shows or cancellations with less than 24 hours notice, we reserve the right to ask for a credit card guarantee on any service. At that time that there is an additional no show, there will be a charge of 50% of the value of your booked service.

 
Due to scheduling commitments to other guests and our staff’s personal schedules, we may need to reschedule any appointment for which you are more than 10 minutes late.